You can request research assistance from USAHEC staff by submitting a research request through our "Find Your Answer" System. Submit a new question to the right of this FAQ and in the "What Is your Question About?" dropdown select Ridgway Research Visit - Research Assistance
What information do I need to provide when submitting a research request?
When submitting a research request, please provide as much information as possible about your topic, including any relevant dates, names, and locations. This will help our staff to more efficiently locate the materials you need.
How long does it take to receive a response to my research request?
Our staff typically responds to research requests within 2-3 business days. However, the time it takes to receive a response may vary depending on the complexity of your request and the availability of our staff.
How do I follow up on my research request?
If you have not received a response to your research request within 5 business days, you can follow up by contacting the USAHEC at AskRidgway@usawc.library.com
